Privacy Policy
Privacy Policy
Privacy Policy
In Simple Terms – Your Privacy at Novara
We take your privacy seriously and not just because the law says we should.
When you share your details with us, you’re trusting us, and we respect that.
Here’s the short version of how we handle your data:
We only collect what we need to deliver our services and make your experience better.
We don’t sell your data — ever.
We may use cookies to improve your experience and understand how our site is used.
You can ask us anytime what data we have on you and request changes or deletion.
Your data is stored securely, and we work with trusted partners to protect it.
If you want the full legal details (and we recommend you do), keep reading below.
In Simple Terms – Your Privacy at Novara
We take your privacy seriously and not just because the law says we should.
When you share your details with us, you’re trusting us, and we respect that.
Here’s the short version of how we handle your data:
We only collect what we need to deliver our services and make your experience better.
We don’t sell your data — ever.
We may use cookies to improve your experience and understand how our site is used.
You can ask us anytime what data we have on you and request changes or deletion.
Your data is stored securely, and we work with trusted partners to protect it.
If you want the full legal details (and we recommend you do), keep reading below.
1. Introduction
Novara Consult (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.novaraconsult.co.uk or interact with our services.
We follow all applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Introduction
Novara Consult (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.novaraconsult.co.uk or interact with our services.
We follow all applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal data:
Contact Information – name, email address, phone number, business details.
Usage Data – IP address, browser type, operating system, pages visited, time spent on the site.
Transaction Data – details about services you purchase or enquire about.
Marketing Preferences – your subscription choices and communication preferences.
Any other information you choose to provide (via forms, emails, or phone calls).
2. Information We Collect
We may collect the following types of personal data:
Contact Information – name, email address, phone number, business details.
Usage Data – IP address, browser type, operating system, pages visited, time spent on the site.
Transaction Data – details about services you purchase or enquire about.
Marketing Preferences – your subscription choices and communication preferences.
Any other information you choose to provide (via forms, emails, or phone calls).
3. How We Collect Your Data
We collect data in the following ways:
Directly from you – when you fill out forms, subscribe to newsletters, email us, or speak to us.
Automatically – via cookies, analytics tools, and server logs when you browse our site.
From third parties – such as social media platforms (if you interact with our accounts).
3. How We Collect Your Data
We collect data in the following ways:
Directly from you – when you fill out forms, subscribe to newsletters, email us, or speak to us.
Automatically – via cookies, analytics tools, and server logs when you browse our site.
From third parties – such as social media platforms (if you interact with our accounts).
4. How We Use Your Data
We use your personal data to:
Provide and deliver our services.
Respond to enquiries and communicate with you.
Send updates, marketing, or relevant information (with your consent).
Improve our website, services, and user experience.
Meet our legal obligations and resolve disputes.
4. How We Use Your Data
We use your personal data to:
Provide and deliver our services.
Respond to enquiries and communicate with you.
Send updates, marketing, or relevant information (with your consent).
Improve our website, services, and user experience.
Meet our legal obligations and resolve disputes.
5. Legal Basis for Processing
We process your data based on:
Consent – where you’ve agreed to marketing or provided data via forms.
Contract – where processing is necessary to perform our agreement with you.
Legitimate Interest – for improving services, preventing fraud, or maintaining security.
Legal Obligation – when required to comply with laws.
5. Legal Basis for Processing
We process your data based on:
Consent – where you’ve agreed to marketing or provided data via forms.
Contract – where processing is necessary to perform our agreement with you.
Legitimate Interest – for improving services, preventing fraud, or maintaining security.
Legal Obligation – when required to comply with laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Make our website function properly.
Analyse website traffic and performance.
Personalise content and improve your experience.
You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Make our website function properly.
Analyse website traffic and performance.
Personalise content and improve your experience.
You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy
7. Sharing Your Data
We may share your personal data with:
Service providers (e.g., website hosting, marketing tools).
Analytics providers (e.g., Google Analytics).
Business partners and subcontractors are helping deliver our services.
Legal or regulatory authorities, when required by law.
We never sell your personal data to third parties.
7. Sharing Your Data
We may share your personal data with:
Service providers (e.g., website hosting, marketing tools).
Analytics providers (e.g., Google Analytics).
Business partners and subcontractors are helping deliver our services.
Legal or regulatory authorities, when required by law.
We never sell your personal data to third parties.
8. International Data Transfers
If we transfer your data outside the UK, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or transfers to countries with UK adequacy decisions.
8. International Data Transfers
If we transfer your data outside the UK, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or transfers to countries with UK adequacy decisions.
9. Data Retention
We retain your personal data only for as long as necessary for the purposes it was collected or to comply with legal requirements.
9. Data Retention
We retain your personal data only for as long as necessary for the purposes it was collected or to comply with legal requirements.
10. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to certain processing.
Withdraw consent at any time (for marketing).
Data portability (receive a copy of your data).
To exercise your rights, email us at growth@novaraconsult.co.uk .
10. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to certain processing.
Withdraw consent at any time (for marketing).
Data portability (receive a copy of your data).
To exercise your rights, email us at growth@novaraconsult.co.uk .
11. Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
11. Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
12. Third-Party Links
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
12. Third-Party Links
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Business Name: Novara Consult
Address: Merchant Taylors Place, Scarborough Drive, Croxley Green, Hertfordshire, WD3 3FW
Email: growth@novaraconsult.co.uk
Phone: 020 3780 5008
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Business Name: Novara Consult
Address: Merchant Taylors Place, Scarborough Drive, Croxley Green, Hertfordshire, WD3 3FW
Email: growth@novaraconsult.co.uk
Phone: 020 3780 5008